Industry

Logistics and Equipment Rental

Challenge

The company had leased a generator valued at approximately OMR 25,000 to another company under a rental arrangement. Over time, a commercial dispute arose regarding outstanding payments and rental charges.

The customer retained possession of the generator and refused to release it unless the company first settled outstanding balances. At the same time, the company maintained that the equipment belonged to them and should be returned immediately.

The dispute remained unresolved for more than two years, creating financial losses, operational difficulties, and uncertainty regarding recovery of the asset.

Sadad International's Approach

After reviewing the case, Sadad International conducted a detailed assessment of the contractual obligations and applicable legal principles.

Our team identified that retaining a client's asset as leverage for payment recovery was not legally justified and that any financial claim should be pursued through the appropriate legal channels.

We initiated negotiations with the opposing party and issued a formal legal notice outlining the client's rights and the legal consequences of continued retention of the generator.

Through strategic negotiations and direct engagement with management and legal representatives, our team worked to resolve the matter without court intervention.

Results

• Recovery of the generator valued at approximately OMR 25,000. Only in 3 days!
• Resolution of a dispute that had remained outstanding for more than two years.
• Recovery of additional rental claims that had not previously been invoiced.
• Financial recovery exceeding the client's initial expectations.
• Avoidance of lengthy and costly litigation.

As part of the final settlement, the client recovered its equipment and secured approximately OMR 4,000 in additional rental revenue.

Outcome

The client regained control of a critical business asset, improved its financial position, and avoided the time and expense associated with formal court proceedings.

This case demonstrates Sadad International's ability to resolve complex commercial disputes, recover valuable assets, and protect client interests through practical and results-oriented solutions.